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Callum Laird
Callum Laird

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Feb 28, 2021

A thought dump: some thoughts on how councils can eliminate pain points in household recycling services.

Today, I loaded the entire boot of my estate car with rubbish to dispose of at the dump. I arrived at Riverside Recycling Centre and joined the queue, with around 20 cars in front of me. I waited for an hour only to be turned away by a very remorseful…

Service Design

3 min read

A thought dump
A thought dump
Service Design

3 min read

Callum Laird

Callum Laird

3 Followers

He/him/his • Designer, cat dad, Volvo driver, coffee consumer and tech enthusiast. Dreaming of making the world a better place through design.

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